My computer won't start after a power brown out - outage.

    Most of the tower computers have a reset toggle switch located on the upper right corner just above or below the power cord. turn the switch off wait one minute the turn the switch back to it's original position.  restart the computer normally.

    If your computer doesn't have the toggle switch or you can't find it, locate the power cord and unplug it either at the computer or at the surge protector, wait one minute plug it back in and restart your computer normally

My Printer won't print

 1. check all cables that run from computer to printer, make sure that all cables are tight
                Still doesn't work go to step 2
    2.  check     start     -    settings      -    printers 
        In the printer window, single right click on your printer.
        in the pull down window Look for a line with a check mark to the left of it that 
        says "work off line"   single left click to remove the check mark.
                Still doesn't work go to step 3
    3. turn off computer 
    4. turn off or unplug the POWER cord from printer wait 1 minute then turn on or plug 
        power cord in
    5. turn on computer    

    For printers that are not physically attached to your printer 
    1. make sure that the printer that you are attempting to print to is attached to a 
        powered on computer, a networked printer relies on the the computer that it is 
        attached to for communications. If it is not running start it  wait a minute then restart 
        your computer.   In a network workgroup that shares a printer, the computer that 
        has the printer attached to should be started before the rest of the workgroup
                Still doesn't work go to step 2
    2.  check     start     -    settings      -    printers 
        In the printer window, single right click on your printer.
        in the pull down window Look for a line with a check mark to the left of it that 
        says "work off line"   single left click to remove the check mark.
                Still doesn't work go to step 3
    3. turn off computer 
    4. turn on computer

Certain programs / printers won't work on my computer that have worked previously.

        Make sure you have logged on to your computer correctly.  If you don't logon
        correctly you can be denied access to networked programs and printers.   If you click on cancel 
        you will be denied  any networked programs / printers or access.     Lucas uses several
        common logon names (STUDENT. CCC, AMATH, BUS_LAB,etc) plus individuals 
        can have  their own logons.   Remember your username, the computer will automatically 
        insert the name of the last successful log on.  

        to log on to a currently running computer
1. c lick on start
        

       LOGOFF ..........

        follow the prompts

2. you can restart your computer if  #1 doesn't work